When leaders talk about resistance to change, it’s usually framed as a logic issue.”They don’t understand why this is good.””They’re stuck in their ways.””They’re just being difficult.”But after 30 years of doing improv comedy and working with organizations on change, I can tell you: that’s rarely what’s actually happening.Most reactions to change have very little
Human connection is becoming a competitive advantage – especially as AI, automation, and digital overload keep pulling us away from real relationships.In this episode, I sit down with Thom Singer. Thom is a keynote speaker, community-builder, and CEO of the Austin Technology Council, and we talked about Human Interaction (H.I.) in an A.I. world. We
Image credit: xavigm99Your Team Isn’t Fine. They’re Just Quiet About it.No one’s complaining. Work is getting done. Engagement scores don’t look terrible.And yet… energy is flat. Initiative is down. People are doing “enough,” but not leaning in.That’s what makes this moment so dangerous—disengagement today is rarely loud. It’s polite. It’s quiet. And because of that,
“Go big or go home!”Sounds great in a sneaker commercial. But for most of us, that advice does more harm than good.This week I’m giving you something a little different than my usual “brilliant insights” (i.e., ramblings…): an excerpt from my upcoming book.This section is about why small steps beat massive action – and how
Credit to gustavofrazaoWhen leaders talk about AI right now, the tone is usually optimistic. Excited, even.They’re the ones leading it, after all.But underneath that optimism? Something else. A concern that their people aren’t getting on board as quickly – or as enthusiastically – as they’d hoped.You can hear it in the language:“I 𝘵𝘩𝘪𝘯𝘬 our people
In this episode, I reconnect with my longtime friend Kirstin Carey, a serial entrepreneur and business strategist, to talk about what happens when you’re doing all the “right” things in business… but the results still aren’t clicking.We explore why curiosity is the underrated superpower in sales, leadership, and relationships, and why most “sales resistance” is
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