Avish’s Feedback from APWA WashingtonWhat happens when you teach improv to 400+ public works professionals?Magic. Pure magic.Last week at the American Public Works Association Washington chapter conference, I watched engineers, project managers, and department heads transform their approach to impossible situations. All with two simple words.“Yes, And.”Here’s what resonated most with these incredible public servants:The

Two Words That Help Public Works Teams Solve the Impossible

Image credit: AndreyPopovEvery Monday at 3 PM, I died a little inside.Not because I hated Mondays. But because that’s when 30 of us would file into a conference room at Chase Manhattan for our weekly, two-hour “status meeting.”Two-hour status meeting.Every.Single.Monday.The format was simple: Go around the table. Each team gives a 5-minute update. Everyone stays

Why Your Team Hates Your ‘Efficient’ Decisions (And the Fix That Takes 5 Minutes)

Avish, his son, & his wife at the CSP award ceremonyThe year was 2012. Ten years into my speaking business and my bank account looked like a zip code. And not like the zip code for Ketchikan, Alaska either (look it up). I’m talking about one of those New Jersey zip codes that starts with

Transforming Decades of Struggle in Just 6 Months

In this episode, I sit down with Scott Cooksey, CSP, founder of Leadout Performance Group, to talk about building teams that can adapt and win, especially when the plan meets reality.Scott explains why most “one-and-done” trainings fail, how to diagnose the real problem behind symptoms like conflict, and how leaders can modernize their playbook for

Say “Yes, And!” to the LEADOUT Advantage with Scott Cooksey

Image credit: AndreyPopov“I have some exciting news about our new AI implementation!”Cue the sound of a room full of sphincters simultaneously clenching.If you’ve ever watched a room full of professionals transform into statues the moment you mention “change,” you know exactly what I’m talking about. Eyes glaze over. Shoulders tense. That one person in the

Facing Resistance Rolling Out Change? Here’s 6 Ways to Use Laughter to Turn It Into Excitement

Image credit: dolphfynlow”We need everyone to embrace this change.”Sound familiar? It’s what every leader says. But here’s what actually happens:20% actively resist (at least they care enough to fight).20% become true believers (bless their optimistic hearts).60% become professional survivors.That last group? They’ve mastered the art of the corporate duck–serene on the surface, paddling like hell

How to Shift Your Team from Surviving Change to Harnessing It: A Step-by-Step Guide