When everything feels messy, most leaders reach for more tactics and more meetings. In this conversation, I sit down with Maartje van Krieken – engineer, skipper, crisis strategist, and host of The Business Emergency Room Podcast – to talk about how to triage chaos, make cleaner decisions, and realign people and processes without burning everyone

Say “Yes, And!” to Navigating Chaos with Maartje van Krieken

Avish’s Feedback from APWA WashingtonWhat happens when you teach improv to 400+ public works professionals?Magic. Pure magic.Last week at the American Public Works Association Washington chapter conference, I watched engineers, project managers, and department heads transform their approach to impossible situations. All with two simple words.“Yes, And.”Here’s what resonated most with these incredible public servants:The

Two Words That Help Public Works Teams Solve the Impossible

I sat down with keynote speaker, leadership trainer, and singer-songwriter Rachel Druckenmiller to explore what it really means to live and work UNMUTED. Rachel shares how she invented roles inside a corporate job, navigated a near-career-ending pivot right before the pandemic, and eventually brought her voice – literally – onto the keynote stage. We talk

Say “Yes, And!” to Living UNMUTED with Rachel Druckenmiller

Image Credit: londondepositEvery day, millions of talented people wake up, go to work, excel at their jobs, collect their paychecks, and die a little inside.They’re successfully stuck.Maybe you’re one of them.Here’s what makes this especially dangerous: You’re not just wasting your potential. You’re modeling mediocrity for your team. You’re contributing to the 70% of employees

The Hidden Cost of Being Good at the Wrong Thing (And the 3-Page Fix That Changes Everything)

Image credit: AndreyPopov“I have some exciting news about our new AI implementation!”Cue the sound of a room full of sphincters simultaneously clenching.If you’ve ever watched a room full of professionals transform into statues the moment you mention “change,” you know exactly what I’m talking about. Eyes glaze over. Shoulders tense. That one person in the

Facing Resistance Rolling Out Change? Here’s 6 Ways to Use Laughter to Turn It Into Excitement

Image credit: dolphfynlow”We need everyone to embrace this change.”Sound familiar? It’s what every leader says. But here’s what actually happens:20% actively resist (at least they care enough to fight).20% become true believers (bless their optimistic hearts).60% become professional survivors.That last group? They’ve mastered the art of the corporate duck–serene on the surface, paddling like hell

How to Shift Your Team from Surviving Change to Harnessing It: A Step-by-Step Guide